Frequently Asked Questions
How can I make a transfer reservation?
You can make your free reservation by using our quote form on the left sidebar of our website. For transfer requests from / to the airport please select your details and press Get a qoute. You will then be provided with the details of your selected transfer, the price, and a booking form.
I cannot see my hotel listed on the booking form?
Unfortunately we cannot list every hotel in the area, the small number of hotels that we have listed are those that are not in the centre of resorts and therefore have a different price. Please just select the town / area that your hotel is situated in and state your hotel name on the booking form.
How can we meet at the airport?
Your driver will await your arrival at the airport "Individual Meeters Area" with a sign bearing your name. If your flight is delayed, the driver will be aware of this before he is dispatched to collect you. Once you are directed to our vehicle, you will then be driven in comfort and safety to your holiday destination.
How do you accept payments?
We accept payment on arrival to our driver. We are only able to accept cash. If a return transfer has been booked, the full payment for both journeys must be paid on arrival.
Which currency do you accept?
We accept payments only with € Euro, $ US Dollar , Turkish Lira or British Pound.
Is this a direct airport transfer service?
We don not make any stops on your journey from the airport to your holiday resorts, unless you require us to.
Is it possible to book a 'Resort to Airport' transfer?
Yes this is no problem. On the quote form to the left of the page please change the first drop down box to 'Resort to Airport'.
We are separate parties arriving on separate flights but we would like to combine our transfer. Is this possible?
Yes, this is possible. If you wish to wait for friends / family who are landing at a similar time to you we can accommodate this. We can also drop off at more than one place if necessary if they are in the same area (e.g. Marmaris and Icmeler). The price is per vehicle not per passenger, so you would not pay any extra for this. The total price would be based on the furthest drop off / pick up point. You may add this information to the 'Additional Requests' box on the booking form.
I do not take my mobile phone on holiday with me, will this stop me from making a booking?
No, this will not prevent you from making a booking but we would prefer to have a contact number for you in case of emergency or in the unlikely event of a change to your transfer (e.g. flight delays, lost luggage, road works).
Do you provide transfers to / from private addresses?
Yes of course. Please just select the town / area the address is in and state the address on the booking form.
Do you have child, baby seat(s) and do they cost extra?
We have baby seats and child booster seats available at no extra cost.
Can you accommodate myself and my pets on the transfer?
Yes, you may take your pets in the vehicle with you as long as they are in their transportation cages / carriers.
I made an airport transfer reservation but I did not receive any e-mail?
Please check your junk mail box if you do not receive an e-mail immediately. Contact us ASAP if you do not receive this e-mail. You can also view your booking online by logging into My Booking page.
Are your airport transfer prices all inclusive?
All our transfer prices include taxes, parking fees, fuel, luggage, and insurance. There are no hidden charges.
Do I have to pay a deposit at the time of booking?
You do not have to pay a deposit. Our reservation sevice is free.
My flight is delayed from / to Turkey. What should I do?
We always check the progress of your flight online before your car is dispatched so your driver is always there to meet you with a sign board bearing your name. We will not change extra for any changes to your transfer caused by delays to your flights.
My flight details have been changed, what should I do?
Please go to My Booking page to amend your details.